Research & Citations
Every statistic on our website is backed by research. Here's our evidence, our sources, and our methodology - because trust is built on transparency.
Our Research Methodology
We believe in transparency and accuracy. Every statistic on our website is researched and verified using the following methodology:
Primary Source Identification
We prioritize peer-reviewed studies, industry reports from recognized organizations (MGMA, Harvard Business Review, BrightLocal), and official company data.
Cross-Reference Verification
Each claim is verified against at least one additional source when available. We note when sources have varying data ranges.
Date Relevance
We prioritize recent data (within 2-3 years) and note when foundational studies are older but still industry-standard references.
Conservative Estimates
When ranges exist, we use mid-range or conservative estimates rather than outliers.
Ongoing Review
We review and update our citations quarterly to ensure accuracy as new research becomes available.
Last updated: November 2025
Showing 23 of 23 citations
“Home service businesses miss 27-40% of incoming calls”
Verified as: 27-40% of calls missed
Primary Source
Additional Sources
“Each missed call costs $180-$250 in lost revenue”
Verified as: $180-$250 average value per missed lead
Primary Source
Additional Sources
“62% of home service calls happen outside business hours”
Verified as: 62% of calls are after-hours
Primary Source
“Leads contacted within 5 minutes are 21x more likely to convert”
Verified as: 21x higher qualification rate within 5 minutes vs 30 minutes
Primary Source
Additional Sources
“Most businesses take 47+ hours to respond to leads”
Verified as: 42-47 hours average response time
Primary Source
Additional Sources
“80% of sales require 5+ follow-ups, but 44% give up after one attempt”
Verified as: 80% need 5+ touches; 44% stop after 1
Primary Source
Additional Sources
“93% of consumers read reviews before hiring”
Verified as: 93% read online reviews
Primary Source
“85% of callers won't call back if unanswered”
Verified as: 85% of unanswered callers never try again
Primary Source
“Only 68% of dental calls get answered”
Verified as: 68% answer rate (32% missed)
Primary Source
“60% of patients call a competitor after one missed call”
Verified as: 60% will call another provider
Primary Source
“Average practice loses $150K+ annually to no-shows”
Verified as: $150,000+ annual no-show cost
Primary Source
Additional Sources
“Staff spends 70% of time on the phone”
Verified as: 60-70% phone time for front desk
Primary Source
“AI reduces no-shows by up to 60%”
Verified as: 40-60% no-show reduction
Primary Source
Additional Sources
“Average dealer takes 47 hours to respond to internet leads”
Verified as: 12-47 hours average, industry average 24+ hours
Primary Source
Additional Sources
“Leads contacted within 5 minutes are 9x more likely to convert”
Verified as: 9x conversion improvement
Primary Source
“62% of auto searches happen outside business hours”
Verified as: 56-62% of leads/research outside business hours
Primary Source
Additional Sources
“58.9% of qualified leads purchase within 3 days”
Verified as: Over 58.9% purchase within 3 days
Primary Source
“78% of leads go with first responder”
Verified as: 35-78% go with first vendor to respond
Primary Source
“Only 12.4% of qualified leads convert”
Verified as: 12.4% average close rate
Primary Source
“70% of property inquiries can be handled by AI”
Verified as: 70% automation potential
Primary Source
“Property management is a $84B+ opportunity”
Verified as: $84-131B US market size
Primary Source
Additional Sources
“40% of showing requests missed”
Verified as: 35-45% inquiry response gap
Primary Source
“57% reduction in vacancy time”
Verified as: 40-60% vacancy reduction
Primary Source
Questions About Our Research?
We're committed to accuracy. If you have questions about any of our claims or would like to suggest additional sources, we'd love to hear from you.